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ChatGPT : Whats the fuss? Demystifying Generative AI in Legal These models have also already started to enable more convincing scams, in one instance helping fraudsters mimic a CEO’s voice in order to obtain a $240,000 wire transfer. Most of these challenges are not new in digital ecosystems, but the proliferation of generative AI is…

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What is a key differentiator of conversational AI? Here is what we learned by Muan Technologies AI is constantly evolving—so the flexibility to pivot and quickly adapt must be built into your plans. In our CX Trends Report, we found that 68 percent of business leaders already have plans to increase their investments in AI.…

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