WE ACCEPT PAYPAL AND ALL MAJOR CREDIT CARDS,

OUR SITE STATES PICKUP ONLY BUT WE HAVE SHIPPERS THAT GO ALL OVER THE COUNTRY.  WE ALSO DO FREIGHT SHIPPING SO PLEASE EMAIL FOR SHIPPING NEEDS. 

FROM EUROPE TO YOU, INC DOES NOT PROVIDE FREE SHIPPING SERVICES ON ANY ITEM WE SELL AND WHICH IS LISTED ON OUR EBAY SITE OR OUR PERSONAL WEB SITE. PACKING AND SHIPPING CHARGES ARE NEVER INCLUDED IN THE ITEM PURCHASE PRICE AND ARE ALWAYS ASSESSED AS AN ADDITIONAL CHARGE.

AS A COURTESY TO OUR CUSTOMERS, FROM EUROPE TO YOU, INC CAN OFFER SHIPPING SUGGESTIONS, PROVIDE REFERENCES FOR RECOMMENDED SHIPPERS, OR ASSIST IN ARRANGING AND SCHEDULING SHIPPING, IF YOU DO NOT HAVE YOUR OWN SHIPPER.

EBAY GENERATES AN INVOICE AT THE CLOSE OF ALL AUCTIONS, WHICH STATES FREE SHIPPING ON THE INVOICE BECAUSE THEY CAN NOT CALCULATE FREIGHT FEES. HOWEVER, THERE IS NO FREE SHIPPING ON ANY ITEM ON OUR SITE, REGARDLESS OF WHAT IS STATED ON ANY EBAY-GENERATED INVOICES.

FROM EUROPE TO YOU, INC WILL ASSIST IN ARRANGING AND SCHEDULING SHIPPING SERVICES FOR ALL CUSTOM ORDERS, INCLUDING MARBLE AND CAST IRON. BUT AGAIN, THE ACTUAL COST OF PACKING (WHICH MAY INCLUDE CUSTOM CRATING) AND SHIPPING IS ADDITIONAL.

THERE WILL BE CRATING FEES FOR ANY FURNITURE THAT WILL BE SHIPPED OUTSIDE THE UNITED STATES OR FOR ANY CUSTOMER WHO REQUESTS CRATING AND PICK UP BY ANY MEANS OTHER THAN A BLANKET WRAP SHIPPER.

FOR ALL DESTINATIONS (WITHIN NYS; OUTSIDE OF NYS; INTERNATIONAL), WE CAN OBTAIN AND PROVIDE ESTIMATED PACKING AND SHIPPING QUOTES PRIOR TO YOUR PURCHASE TO ASSIST YOU IN DETERMINING IF YOU ARE WILLING TO PAY THE TOTAL COST OF THE ITEM(S), THE PACKING AND THE SHIPPING. HOWEVER, ACTUAL PACKING AND SHIPPING COSTS CAN ONLY BE DETERMINED ONCE THE ITEM IS PACKED AND THE PACKED ITEM IS MEASURED AND WEIGHED. 

FURTHERMORE, ANY AND ALL COSTS RELATED TO DAMAGES TO MERCHANDISE WHICH OCCUR DURING TRANSIT BY ANY OF THE CUSTOMER-CHOSEN AND AGREED-TO SHIPPING METHODS AND COMPANIES WILL BE INCURRED BY THE SHIPPER AND CUSTOMER. ALL CLAIMS FOR DAMAGES OCCURRING DURING TRANSIT MUST BE MEDIATED BETWEEN, AND RESOLVED BY, THE CUSTOMER AND THE SHIPPER.

FROM EUROPE TO YOU, INC WILL NOT ASSUME RESPONSIBILITY FOR ANY MERCHANDISE DAMAGES OCCURRING DURING TRANSIT BY ANY SHIPPER.  WE STRONGLY SUGGEST THAT ALL CUSTOMERS PURCHASE ADDITIONAL INSURANCE TO COVER THEIR MERCHANDISE WHILE IN THE CARE OF ANY SHIPPER.

ALL ITEMS MUST BE PAID FOR IN FULL WITHIN SEVEN DAYS FROM THE CLOSE OF AUCTION OR THE ITEMS WILL BE RELISTED.  YOU ARE RESPONSIBLE FOR SHIPPING ARRANGEMENTS. SEE OUR SHIPPING POLICY FOR ALL DETAILS. 

FROM EUROPE TO YOU, INC. WILL ONLY ISSUE A REFUND IF IT HAS BEEN PROVEN THAT AN ITEM PURCHASED IS NOT EXACTLY AS REPRESENTED ON OUR EBAY SITE. RETURN SHIPPING, HOWEVER, IS TO BE PAID BY THE CUSTOMER, AS PER OUR EBAY POLICY. ALL REFUNDS WILL BE ISSUED ONCE THE MERCHANDISE HAS BEEN RETURNED TO US IN THE SAME CONDITION AS WHEN IT LEFT OUR WAREHOUSE.

FROM EUROPE TO YOU, INC. WILL NOT ACCEPT EXCHANGES OR ?SWAP-OUTS?.  WE WILL, HOWEVER, ISSUE STORE CREDIT MINUS A RESTOCKING FEE EQUAL TO 30% OF THE ORIGINAL PURCHASE PRICE.

FROM EUROPE TO YOU, INC. WILL ISSUE STORE CREDIT (LESS A 30% RESTOCKING FEE) TO BE USED WITHIN A TIME FRAME OF ONE YEAR FROM THE ORIGINAL PURCHASE DATE FOR ANY ITEMS A CUSTOMER DOES NOT WISH TO KEEP, BUT ONLY IF THE RETURN IS MADE WITHIN FIFTEEN (15) DAYS FROM THE ORIGINAL PURCHASE DATE. AGAIN, THE CUSTOMER IS RESPONSIBLE FOR ANY RETURN SHIPPING CHARGES.  IN ADDITION, FROM EUROPE TO YOU, INC. MUST RECEIVE THE MERCHANDISE BACK IN OUR POSSESSION, IN THE SAME CONDITION AS WHEN IT WAS SOLD, BEFORE ANY STORE CREDIT (LESS THE 30% RESTOCKING FEE) WILL BE ISSUED. 

AS ALWAYS, ALL CUSTOM ORDERS ARE FINAL SALES.  NO RETURNS, EXCHANGES OR STORE CREDIT WILL EVER BE ISSUED FOR CUSTOM ORDER ITEMS/PROJECTS UNLESS THERE IS IRREFUTABLE EVIDENCE OF DAMAGE OR INCORRECT MANUFACTURING DUE TO OUR NEGLIGENCE.

WE WERE ONE OF THE FIRST SELLERS OF FURNITURE AND ARCHITECTURAL ITEMS ON EBAY.  ALWAYS EMAIL OR CALL US FIRST TO CHECK ON AVAILABILITY AND LOCATION OF ITEMS, AS SOME OF THE LISTED FURNITURE MAY BE IN ONE OF OUR EUROPEAN WAREHOUSES.

MOST OF OUR IN-STOCK IRON PRODUCTS NEED TO BE REPAINTED, AS THEY MAY SHOW SIGNS OF RUST.  MOST OF THE FIREPLACE MANTELS, GAZEBOS AND OTHER MARBLE, STONE OR CAST IRON ITEMS LISTED ON THIS SITE ARE EXAMPLES OF WHAT WE HAVE ALREADY PRODUCED AND SOLD IN THE PAST, NOT NECESSARILY WHAT IS IN STOCK.  THESE ITEMS CAN BE MADE TO ORDER IN ANY SIZE, MATERIAL, COLOR, ETC.  PLEASE CALL OUR OFFICE IF YOU ARE INTERESTED IN PLACING A CUSTOM ORDER FOR ANY MARBLE, STONE, OR CAST IRON PRODUCTS. 

IF YOU LIVE IN NEW YORK, YOU MUST PAY 8% NYS SALES TAX; NO EXCEPTIONS.

OUR MAIN NY SHOWROOM IS LOCATED AT 2910 ROUTE 9W, SAUGERTIES, NY 12477.