Payments

We accept:

PayPal offers a secure environment for making web payments by credit card,
check, or your PayPal cash balance.

All payments are expected within 5 days after the auction is closed.

Shipping

OUR « FIVE STARS » SHIPPING SERVICE GUARANTEE:
Low Cost Fast Processing Safe Packaging
Tracking Number Quick Delivery

The shipping table below is to be used as a general reference guide. All shipping details that apply to your specific purchase will be listed during check out.

Delivery Time Chart

*Estimated delivery time. It may vary, especially during peak holiday periods.

Please note:
– All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays.
– Orders placed on Saturday and Sunday will be processed on the following business day.
– We ship to PO Boxes or APO/FPO addresses.

International Customers:
We offer shipping via USPS/FEDEX/DHL for our international customers. All shipping details that apply to your specific purchase will be listed during check out.

International Buyers Please Note:
The buyer is responsible for all applicable import duty and local taxes, if any. If you have any questions, please verify with your customs before making your purchase.

WARRANTY

We will exchange any of our defective products within 30 days from the original purchase date. All products are sold with the original manufacturer »s warranty. After 30 days we will only assist with warranty questions. Please note that warranty periods and services vary by manufacturer/product and are specified on each product page.

Returns

We Offer a 60-Day Money Back Guarantee:
Our goal is to ensure complete satisfaction with our services and products. For any reason you are not 100% satisfied with your purchase, please return it back to us within 60 days of the acquisition date for a full refund. Our 60-day money back guarantee applies to all of the products we sell, except TVs and monitors that are 20″ and larger, Special Order merchandise, or any item indicated on the eBay item pages as non-returnable. Shipping is not refundable. Before returning your purchase, a Return Merchandise Authorization (RMA) number must be obtained via eBay messages. Products for return must be UNOPENED/UNUSED and in brand-new condition with all the accessories and original packaging, otherwise, returned item(s) are subject to a minimum of 15% restocking fee. Returns must be double boxed before shipping to avoid damage; damaged units may result in deductions or even void the entire return. Products damaged by the customer will be returned back at the customer »s expense with no refund.

We Offer a 30-Day Price Match Guarantee:
Anytime within the 30 days of purchase you find the same product(s) elsewhere for less (i.e., eBay Store, website, or retail store), we will offer a price match. Our Price Match Guarantee only applies to brand-new products. We will not match the price of used, b-stock, or refurbished items. Also, the store/website that is supplying a lower price must be an authorized dealer/distributor of the product purchased.

About Us

Located in Northern California, BZB Express has been an established Audio/Video and Broadcast Equipment supplier since 2005. Exclusive relationships with highly regarded manufacturers allow BZB Express to provide the most affordable prices to dealers, resellers, commercial integrators, and end-users. Commitment to excellent service and delivering dependable products with efficiency is BZB Express » staple and foundation.

Contact Us

If you have any questions or concerns about our products or your order, please contact us via eBay messages.

Hours of Operation: Monday – Friday 8:00 AM – 5:00 PM PST