We care about the importance of valued wooden models arrives in good condition, this is why all of our models are packed safely and securely, making sure that they can be shipped globally without issue

• For all model ships, we pack and tie them into a wooden crate, and place it within a secure carton box.
• For model boats and cruise ships, they are placed into a customised and bespoke foam set, and then placed into the secure carton box.

All items are dispatched from our warehouse in Sydney, Australia.

With FREE shipping for all orders delivering within Australia, we make it simple and easy for you. All shipping solutions are covered with transit insurance. So, when you buy from us, you can get peace of mind as well as guarantee of fast, safe, simple delivery! 

At Seacraft Gallery, we always aim to get orders out within one of two days of cleared payment.

Bank transfer and all major credit cards through Paypal.

If you are making a bank transfer, please leave your exact eBay username as reference. Otherwise, your payment will not be identified and cleared

All costs involve to returning an item for exchange or refund will be at customers expense. The returned item must be new and in original packaging. We will not take responsibility for the damage caused by a third party. A repair fee may be applied if the returned product is damaged, or not in original conditions.
In the event if you have received a damaged, incorrect or faulty product, you will be offered option of either replacement or refund. All costs involve to returning an item for exchange or refund will be at our expense. Please examine your order as soon as possible upon receipt and notify us within 1 or 2 days after the arrival for any issue. 20% restock fee will be applied for all returns, except the item arrived damaged.