Attention

• In order to improve the related printer function, HP printers will upgrade the firmware of their printers frequently which will cause some chip recognition failure. Here we suggest you turn off the auto-update check function of your printer.
• The following is the specific operation to disable the « automatic printer detection of the updated firmware »:
  1. From the printer control panel, go to Settings and search for « Printer Maintenance ». 
  2. Click « Printer Maintenance » to find « Update Printer ». 
  3. Go to the Update Printer page and click Printer Update Options. 
  4. Select « Do Not Check » in the « Printer Update Options » to disable the printer update. 
• Warm Tips:

Please avoid touching the chips.

Before placing an order, please be sure to confirm your printer model.

If the inks do not recognize your print at the first time ,please take them off and install again.

Better not upgrade your printer, avoid future potential original compatible issue.

Better run the printhead cleaning when first installing the new ink cartridges to get better effect.

Please turn on the power once a week to prevent the print head from becoming clogged if you do not use the printer regularly.

While you meet any installing problems, you can freely consult us or return the goods , we will help you solve the issue soon, or refund you.

Product box pictures are for reference only.